Terms of Service

Welcome to Snafflz

These Terms of Service were last reviewed and updated on May 21st, 2018.

Using Snafflz should be to your advantage, and so its legal terms should be understandable and fair.

Here is a short version of the Snafflz Terms & Conditions:
Your use of our services confirms that you accept the Terms and Conditions specified below. We might charge our clients or companies interested in using Snafflz to their business advantage. Private individuals who use Snafflz for business purposes may be charged for this.

We try to always give our best, but please accept our apologies if - in cases which, are hopefully only very rare - technology does not perform as perfectly as we would all wish.
If we ever need to change these Terms and Conditions we will inform you of updates. Snafflz helps you to manage your guest lists, send out event invitations and promote your events.

Legal

If you do not agree to these Terms and Conditions (the "Terms"), please do not register for or use of the Snafflz site or use any of our services.

These Terms govern your use of and access to the Snafflz App, the Snafflz website, mobile phone applications and other services provided by Snafflz Entertainment Ltd. to individual users (the "Snafflz Services") whether as a visitor or a registered user, and your relationship with Snafflz Entertainment Limited ("Snafflz", "we" or "us"). Please read them carefully as they affect your rights and liabilities under the law. These Terms operate in addition to our Privacy Policy.

By using the Snafflz Services you signify that you agree to the Terms that appear below and you are forming a contract with us. These Terms do not affect your statutory rights. If you have any questions, please contact us at support@snafflz.com

1. Use of the Snafflz Services

Access to the Snafflz Services is aligned with the pricing plans and subject to these Terms.

If, in future, we decide to change the pricing for any of the Snafflz Services, we will inform you before you subscribe to any such Snafflz Services and make sure that the amount of any charges is clear to you. Individuals who register on one of our client's event registration pages are responsible for complying with any event organisers terms and conditions, such as age restrictions, on any website that registered with via the Snafflz Services.

2. Registration and security

2.1 You agree to always give us accurate and up to date information about yourself if you register with us and let us know immediately if any of this information changes.

2.2 Upon registration, you may be asked to give us some information about you and your events. This information is secure with us and will not been given away to any third parties. Please find more detailed information on our Privacy Policy and GDPR pages.

3. Amendments

We may occasionally update these Terms for legal or regulatory reasons or to ensure proper operation of the Snafflz Services. As and when there are any changes, we will notify you by email or via a suitable announcement on the Snafflz Services. Once we have given you notice, the changes will take effect. If you do not agree with the change in the Terms, please do not continue to use the Snafflz Services because if you do, your use will confirm your agreement to be bound by the new Terms.

4. Content of the Snafflz Services

4.1 Although we will use reasonable skill and care in providing the Snafflz Services, we cannot guarantee the accuracy, completeness or quality of their content. If we become aware that any information is inaccurate or out of date, we will remove it from the Snafflz Services or take other appropriate action.

4.2 The content of the Snafflz Services are for your general information and use only and are not intended to address your particular requirements. They do not constitute any form of advice, recommendation or arrangement by us and are not intended to be relied upon by you in making (or in deciding not to make) any specific decision and any arrangements you make with a third party accessed via the Snafflz Services is at your own risk.

5. Links to other websites and services

The Snafflz Services may contain links to other websites or materials that are not under our control. These links are provided for your convenience only and we make no guarantees in relation to the contents or security of those websites.

6. Advertising and Sponsorship

The Snafflz Services may contain advertising and sponsorship. These advertisers and sponsors are responsible for ensuring that their material on the Snafflz Services complies with relevant law and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

7. Access to the Snafflz Services

7.1 We make no promises that your access to the Snafflz Services will be uninterrupted or error free.

7.2 Access to the Snafflz Services may be occasionally restricted or reduced to all or some users, including but not limited to restricting your access to allow for repairs, maintenance or the introduction of new facilities or services.

7.3 We may, at our discretion, vary, alter or discontinue all or any aspect of the content of the Snafflz Services.

7.4 Because of the nature of the Internet, the Snafflz Services are provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Snafflz Services for any reason beyond our control.

8. Your conduct on Snafflz Services

8.1 You must not use the Snafflz Services in a way, which causes or is, likely to cause the Snafflz services to be interrupted, damaged or impaired in any way.

8.2 You agree not to use the Snafflz Services to conduct, in our reasonable opinion, inappropriate communications and you agree to use the Snafflz Services sensibly and fairly. This includes if, in our reasonable opinion, you send offensive or illegal communications.

8.3 You must let us know immediately if anyone brings or threatens to bring a claim or legal proceedings against you relating to your use of the Snafflz Services. You agree to immediately stop the act that is the subject of the claim or legal proceeding and, if we ask you to, you will let us know the details of the claim or the proceedings in writing.

9. Our responsibility to each other

9.1 Snafflz Entertainment Ltd. offers a service for the use of event organisers. Our liability does not include any event include business losses of any nature whatsoever.

9.2 You agree to be responsible for all damages suffered by us arising out of any breach by you of these Terms, to the extent that such damage is a foreseeable consequence to both you and us at the time you first use or register for Snafflz Services.

10. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

11. Delivery Policy

The Snafflz software is delivered electronically as a hosted "Software as a Service" solution. Delivery of the software is web based and available immediately after registration. Delivery of upgrades are available immediately after purchase.

12. Suspension or cancelation

12.1 You can cancel your registration/your account on the web app or by emailing us anytime support@snafflz.com

12.2 We may immediately suspend or cancel your access to and/or registration at our reasonable discretion if you breach any of your obligations under these Terms.

12.3 The suspension or cancellation of your registration and your right to use the Snafflz Services shall not affect either party's statutory rights or liabilities.

13. Copyright / Trademarks

All rights in the designs and information in the Snafflz Services or distributed by Snafflz Services via email, mobile phone, handheld computer or other device are protected by copyright, trade marks, database right and other intellectual property rights, which are owned by Snafflz Entertainment Ltd. or its licensers. You are not allowed to copy, reproduce, modify, distribute, republish, display, post, transmit or use for commercial purposes any part of the Snafflz Services without our written permission.

14. Refund / Cancelation Policy

Sorry, we do not offer refunds. You may cancel your Snafflz Paid Account at any time without any cancelation fee but you won't be issued a refund unless it's legally required. If you would like to request a refund you should send a help request to support@snafflz.com
You may cancel your subscription at anytime by emailing support@snafflz.com or simply go to PayPal and cancel your recurring payment profile. You will receive an email confirmation by PayPal and you will not get charged again.

15. General

15.1 These Terms are subject to English law. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take out proceedings you must do so in England or Wales.

15.2 We would like you to be able to access the Snafflz Services wherever you are and we have no reason to believe that the materials on the Snafflz Services are inappropriate or unavailable for use in locations outside the United Kingdom. However, if you are unsure about whether the contents of the Snafflz Services are illegal or unlawful where you live, please seek advice before accessing the Snafflz Services. If you choose to access the Snafflz Services from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

15.3 You may not transfer any of your rights under these Terms to any other person. We may transfer our rights under these Terms to another business where we reasonably believe your rights will not be affected.

15.4 If you breach these Terms and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms.

15.5 These Terms constitute the entire agreement between you and us. The Snafflz Services are owned and operated by Snafflz Entertainment Ltd.

16. Limits to the Service

16.1 .We reserve the right to revoke a request at any point where the Terms and Conditions have not been adhered or we have reasonable grounds to suspect that the Terms and Conditions have not been adhered to.

16.2 There may be circumstances in which the user can block individual users/ persons from event registration. The user should provide legitimate grounds for preventing users from registering to their event. However, the final decision rests with the user or event organiser.

16.3 The event information that appears on Snafflz is provided by the user/client/event organiser. It is the responsibility of the user/client/event organiser to ensure that the information given is correct, true, legal and up to date. As such, users must refer to the event organiser’s terms and conditions for important information about each event.

17. Acknowledgement of Beta Test

You acknowledge and agree that: (a) the Snafflz. App and Services are not official products and have not been commercially released by Snafflz Entertainment Ltd; (b) the Snafflz Site and Services may not operate properly, be in final form or fully functional; (c) the Snafflz App, Site and Services may contain errors, design flaws or other problems; (d) it may not be possible to make the Snafflz Site, App and Services fully functional; (e) the information obtained using the Snafflz Site, App and Services may not be accurate; (f) use of the Snafflz Site, App and Services may result in unexpected results, loss or corruption of data or communications, project delays, other unpredictable damage or loss, or exposure of your data or User Submissions (defined below) to unintended third parties; (g) Snafflz is under no obligation to release a commercial version of the Snafflz Site, App and Services and (h) Snafflz has the right to unilaterally abandon development of the Snafflz App and Site, at any time and without any obligation or liability to you. We would be very happy to hear your feedback on Snafflz Services. Please send any feedback you have to support@snafflz.com.

What If I Have Questions Or Concerns?

If you have any questions or concerns regarding these Terms or the Privacy Policy, please send a detailed message to: support@snafflz.com. We will make every effort to resolve your concerns.