In line with the upcoming changes to European Union data protection law (GDPR), we have updated our Privacy Policy effective May 25, 2018. You can view the changes here.

Terms of Service

Welcome to Snafflz

Using Snafflz should be to your advantage, and so its legal terms should be understandable and fair.

Here is a short version of the Snafflz Terms & Conditions:
Your use of our services confirms that you accept the Terms and Conditions specified below. We might charge promoters, companies or third parties interested in using Snafflz to their business advantage. Private individuals who use Snafflz for business purposes may be charged for this.

We try to always give our best, but please accept our apologies if - in cases which, are hopefully only very rare - technology does not perform as perfectly as we would all wish.
If we ever need to change these Terms and Conditions we will inform you of updates. Snafflz helps you to manage your guestlists and promote your events.


If you do not agree to these Terms and Conditions (the "Terms"), please do not register for or use of the Snafflz site or use any of our services.

These Terms govern your use of and access to the Snafflz app on Facebook, the Snafflz website, mobile phone applications and other services provided by Snafflz Entertainment Ltd. to individual users (the "Snafflz Services") whether as a visitor or a registered user, and your relationship with Snafflz Entertainment Limited ("Snafflz", "we" or "us"). Please read them carefully as they affect your rights and liabilities under the law. These Terms operate in addition to our privacy policy.

By using the Snafflz Services you signify that you agree to the Terms that appear below and you are forming a contract with us. These Terms do not affect your statutory rights. If you have any questions, please contact us at

1. Use of the Snafflz Services

Access to the Snafflz Services is aligned with the pricing plans and subject to these Terms.

If, in future, we decide to change the pricing for any of the Snafflz Services, we will inform you before you subscribe to any such Snafflz Services and make sure that the amount of any charges is clear to you. Individuals who win guestlist places are responsible for complying with any event promoters terms and conditions, such as age restrictions, on any website that registered with via the Snafflz Services.

2. Registration and security

2.1 You agree to always give us accurate and up to date information about yourself if you register with us and let us know immediately if any of this information changes.

2.2 Upon registration, you may be asked to give us some information about you and your events. This information is secure with us and will not been given away to any third parties.

3. Amendments

We may occasionally update these Terms for legal or regulatory reasons or to ensure proper operation of the Snafflz Services. As and when there are any changes, we will notify you by email or via a suitable announcement on the Snafflz Services. Once we have given you notice, the changes will take effect. If you do not agree with the change in the Terms, please do not continue to use the Snafflz Services because if you do, your use will confirm your agreement to be bound by the new Terms.

4. Content of the Snafflz Services

4.1 Although we will use reasonable skill and care in providing the Snafflz Services, we cannot guarantee the accuracy, completeness or quality of their content. If we become aware that any information is inaccurate or out of date, we will remove it from the Snafflz Services or take other appropriate action.

4.2 The content of the Snafflz Services are for your general information and use only and are not intended to address your particular requirements. They do not constitute any form of advice, recommendation or arrangement by us and are not intended to be relied upon by you in making (or in deciding not to make) any specific decision and any arrangements you make with a third party accessed via the Snafflz Services is at your own risk.

5. Links to other websites and services

The Snafflz Services may contain links to other websites or materials that are not under our control. These links are provided for your convenience only and we make no guarantees in relation to the contents or security of those websites.

6. Advertising and Sponsorship

The Snafflz Services may contain advertising and sponsorship. These advertisers and sponsors are responsible for ensuring that their material on the Snafflz Services complies with relevant law and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

7. Access to the Snafflz Services

7.1 We make no promises that your access to the Snafflz Services will be uninterrupted or error free.

7.2 Access to the Snafflz Services may be occasionally restricted or reduced to all or some users, including but not limited to restricting your access to allow for repairs, maintenance or the introduction of new facilities or services.

7.3 We may, at our discretion, vary, alter or discontinue all or any aspect of the content of the Snafflz Services.

7.4 Because of the nature of the Internet, the Snafflz Services are provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Snafflz Services for any reason beyond our control.

8. Your conduct on Snafflz Services

8.1 You must not use the Snafflz Services in a way, which causes or is, likely to cause the Snafflz services to be interrupted, damaged or impaired in any way.

8.2 You agree not to use the Snafflz Services to conduct, in our reasonable opinion, inappropriate communications and you agree to use the Snafflz Services sensibly and fairly. This includes if, in our reasonable opinion, you send offensive or illegal communications.

8.3 You must let us know immediately if anyone brings or threatens to bring a claim or legal proceedings against you relating to your use of the Snafflz Services. You agree to immediately stop the act that is the subject of the claim or legal proceeding and, if we ask you to, you will let us know the details of the claim or the proceedings in writing.

9. Our responsibility to each other

9.1 Snafflz Entertainment Ltd. offers a service for the use of event organisers. Our liability does not include any event include business losses of any nature whatsoever.

9.2 You agree to be responsible for all damages suffered by us arising out of any breach by you of these Terms, to the extent that such damage is a foreseeable consequence to both you and us at the time you first use or register for Snafflz Services.

10. Copyright / Trademarks

All rights in the designs and information in the Snafflz Services or distributed by Snafflz Services via email, fax, mobile phone, handheld computer or other device are protected by copyright, trade marks, database right and other intellectual property rights, which are owned by Snafflz Entertainment Ltd. or its licensers. You are not allowed to copy, reproduce, modify, distribute, republish, display, post, transmit or use for commercial purposes any part of the Snafflz Services without our written permission.

11. Suspension or cancellation

11.1 You can cancel your registration/your account by emailing us anytime

11.2 We may immediately suspend or cancel your access to and/or registration at our reasonable discretion if you breach any of your obligations under these Terms.

11.3 The suspension or cancellation of your registration and your right to use the Snafflz Services shall not affect either party’s statutory rights or liabilities.

12. General

12.1 These Terms are subject to English law. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take out proceedings you must do so in England or Wales.

12.2 We would like you to be able to access the Snafflz Services wherever you are and we have no reason to believe that the materials on the Snafflz Services are inappropriate or unavailable for use in locations outside the United Kingdom. However, if you are unsure about whether the contents of the Snafflz Services are illegal or unlawful where you live, please seek advice before accessing the Snafflz Services. If you choose to access the Snafflz Services from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

12.3 You may not transfer any of your rights under these Terms to any other person. We may transfer our rights under these Terms to another business where we reasonably believe your rights will not be affected.

12.4 If you breach these Terms and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms.

12.5 These Terms constitute the entire agreement between you and us. The Snafflz Services are owned and operated by Snafflz Entertainment Ltd.

13. Limits to the Service

13.1 .We reserve the right to revoke a request at any point where the Terms and Conditions have not been adhered or we have reasonable grounds to suspect that the Terms and Conditions have not been adhered to.

13.2 There may be circumstances in which the promoter can block individual users/ persons from playing for or redeeming a guestlist place. The promoter should provide legitimate grounds for preventing users from playing or redeeming a guestlist place for their event. However, the final decision rests with the promoter or event organiser.

13.3 The event information that appears on Snafflz is provided by the promoter or event organiser. It is the responsibility of the promoter/ event organiser to ensure that the information given is correct, true, legal and up to date. As such, users must refer to the promoter’s terms and conditions for important information about each event.

14. Acknowledgement of Beta Test

You acknowledge and agree that: (a) the Snafflz. App and Services are not official products and have not been commercially released by Snafflz Entertainment Ltd; (b) the Snafflz Site and Services may not operate properly, be in final form or fully functional; (c) the Snafflz App, Site and Services may contain errors, design flaws or other problems; (d) it may not be possible to make the Snafflz Site, App and Services fully functional; (e) the information obtained using the Snafflz Site, App and Services may not be accurate; (f) use of the Snafflz Site, App and Services may result in unexpected results, loss or corruption of data or communications, project delays, other unpredictable damage or loss, or exposure of your data or User Submissions (defined below) to unintended third parties; (g) Snafflz is under no obligation to release a commercial version of the Snafflz Site, App and Services and (h) Snafflz has the right to unilaterally abandon development of the Snafflz App and Site, at any time and without any obligation or liability to you. We would be very happy to hear your feedback on Snafflz Services. Please send any feedback you have to

Privacy Policy

This privacy policy sets out how Snafflz Entertainment Ltd uses and protects any information that you give when you use this (Facebook) app.
Snafflz Entertainment Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this app, then you can be assured that it will only be used in accordance with this privacy statement.
Snafflz Entertainment Ltd may makes changes to this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2012.

By proceeding to sign up to the Snafflz app you are agreeing to the terms of our privacy policy.

Scope of this policy

This policy applies to Snafflz Entertainment Ltd (the "Site" or "App" or “Services”). It is Snafflz Entertainment Ltd’s policy to comply with data protection legislation. This regulates the processing of information relating to you and grants you various rights in respect of your personal data.

Data protection

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not be disclosed to third parties. This website is hosted by Snafflz Entertainment Ltd using the very best and most secure infrastructure available.

We do not store customer credit card details on this site nor do we share customer details with any 3rd parties.

Delivery Policy

The Snafflz software is delivered electronically as a hosted “Software as a Service” solution. Delivery of the software is web based and available immediately after registration. Delivery of upgrades are available immediately after purchase.

Refund / Cancelation Policy

Sorry, we do not offer refunds. You may cancel your Snafflz Paid Account at any time without any cancelation fee but you won't be issued a refund unless it's legally required. If you would like to request a refund you should send a help request to
You may cancel your account at anytime by emailing or simply go to PayPal and cancel your recurring payment profile. You will receive an email confirmation by PayPal and you will not get charged again.

What information does Snafflz collect?

Snafflz only has access to information that you consent to when you sign up for the app.
We may collect the following information via Facebook:

What does Snafflz do with the information gathered?

i) Snafflz requires this information for the application to operate, to understand your needs and provide you with a better service, and in particular for the following reasons:

ii) Snafflz does not use your personal information outside the operation of the Snafflz app.

iii) Your friends' data will only be used in the context of your user experience on the Snafflz application.

iv) If you remove the Snafflz app we will delete all personal information about you.

v) Snafflz will not directly or indirectly transfer any data on you received from Facebook including user data or Facebook User IDs, to (or use such data in connection with) any ad network, ad exchange, data broker, or other advertising or monetization related toolset, even if you consent to such transfer or use. By indirectly we mean we will not, for example, transfer data to a third party who then transfers the data to an ad network. By any data we mean all data obtained through use of the Facebook Platform (API, Social Plugins, etc.), including aggregate, anonymous or derivative data.

vi) Snafflz will not use Facebook User IDs for any purpose outside the Snafflz application (e.g. infrastructure, code, or services necessary to build and run the application). Facebook User IDs may be used with external services that we use to build and run the Snafflz application, such as a web infrastructure service or a distributed computing platform, but only if those services are necessary to running the application and the service has a contractual obligation with us to keep Facebook User IDs confidential.

Third Parties

Snafflz does not sell or give your personal data to third parties, unless required to do so by law. If a participant enters a Snafflz event game the user accepts that the promoter of that event will be able to see the Facebook name and profile photo (and email address if the user allowed this in the Facebook account settings). Promoters may only have access to that data if a participant has entered a Snafflz competition for an event they specifically promote.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies, beacons and tracking

The Services may use “cookies” and other technologies such as pixel tags, clear GIFs and web beacons. Snafflz treats information collected by cookies and similar technologies as non-personal data.
E-mails and other electronic communication Snafflz sends to you may contain code that enables Snafflz to track your usage of the communication, including whether the communication was opened and/or what links were followed (if any). Snafflz may combine that information to other information Snafflz has about you, and Snafflz may use that information to improve the Services and/or provide customized communications to you.

Overall, cookies help us provide you with a better service, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We may use your personal information to send you promotional information about third parties, which we think you may find interesting unless you tell us that you do not wish this to happen.
You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please write to Snafflz Entertainment Ltd. at Karen House, 1-11 Bache’s Street, London N1 6DL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Will There Be Changes To This Privacy Policy?

Snafflz Entertainment Ltd may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes in the way we use personal information, we will notify you by posting an announcement on our Service or sending you an email. Users are bound by any changes to the Privacy Policy when they use the Service after such changes have been first posted.

What If I Have Questions Or Concerns?

If you have any questions or concerns regarding privacy using the Service, please send a detailed message to: We will make every effort to resolve your concerns.